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FAQ
1. Can the slot or tray fit our products?
We're offering five different types of slots for your choice, which include spiral/direct push/conveyor belt/hanging/locker. You can select the type out of the five that fits you the best based on your product dimensions and packing.
2. Can you do our branding or band our logo on the machine?
Yes, we offer branding services. We're capable of branding the machine in any design you give us. You will also be able to upload your logo and advertisement on the machine's touch screen.
3. Can I remotely check the inventory and sales data?
Yes, you can check all the relevant data on our intelligent management software system installed either on your mobile phone or PC. On top of that, you can also check the running status of the machine and remotely control it by, for example, turning on/off the machine/cooling system/lighting/online model, etc.
4. Does your machine accept my country's money or currency?
Yes, our payment method solutions include card transactions, e-wallets, bills and coin acceptors. At the moment, our payment solution supports more than 100 countries, your country is most likely to be one of them.
5. How long do you make delivery?
It normally takes us 30-45 days to make the delivery, but it might take longer for the products made according to specifications.
6. Why should I buy from you rather than from other suppliers?
We've been exporting our products to more than 50 countries with high repurchase rates. We're using state-of-the-art manufacturing technology and providing a very user-friendly and highly compatible management software system. At the same time, we have an excellent solution-providing capability. We promise that our raw materials are 100% coming from ISO-certificated factories, we're 100% responsible for any quality issues, we make sure 100% pre-delivery inspection, and we assure a quick response in 12 hours + an 18-month warranty guarantee.
7. Do you develop the software management system yourself?
Yes. We have a strong software and industrial design team. The number of our R&D staff accounts for 40% of the total number of the company. We spend millions on R&D each year to make sure that our technology is up to the minute.
We're offering five different types of slots for your choice, which include spiral/direct push/conveyor belt/hanging/locker. You can select the type out of the five that fits you the best based on your product dimensions and packing.
2. Can you do our branding or band our logo on the machine?
Yes, we offer branding services. We're capable of branding the machine in any design you give us. You will also be able to upload your logo and advertisement on the machine's touch screen.
3. Can I remotely check the inventory and sales data?
Yes, you can check all the relevant data on our intelligent management software system installed either on your mobile phone or PC. On top of that, you can also check the running status of the machine and remotely control it by, for example, turning on/off the machine/cooling system/lighting/online model, etc.
4. Does your machine accept my country's money or currency?
Yes, our payment method solutions include card transactions, e-wallets, bills and coin acceptors. At the moment, our payment solution supports more than 100 countries, your country is most likely to be one of them.
5. How long do you make delivery?
It normally takes us 30-45 days to make the delivery, but it might take longer for the products made according to specifications.
6. Why should I buy from you rather than from other suppliers?
We've been exporting our products to more than 50 countries with high repurchase rates. We're using state-of-the-art manufacturing technology and providing a very user-friendly and highly compatible management software system. At the same time, we have an excellent solution-providing capability. We promise that our raw materials are 100% coming from ISO-certificated factories, we're 100% responsible for any quality issues, we make sure 100% pre-delivery inspection, and we assure a quick response in 12 hours + an 18-month warranty guarantee.
7. Do you develop the software management system yourself?
Yes. We have a strong software and industrial design team. The number of our R&D staff accounts for 40% of the total number of the company. We spend millions on R&D each year to make sure that our technology is up to the minute.
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